Fixing a Hole
I was delighted to see that the hole in Bury New Road near to Prestwich park Road South has finally been fixed. It was a burst water pipe of some kind, and it had been spewing water out at an alarming rate for a couple of weeks. It was also a big enough hole to be damaging cars.
I rang United Utilities to get them to sort it out, only to be told that it was a “Category 3″ leak, and would be fixed “at some point within 10 working days.” Given that it was in the middle of the busiest road in north Manchester, and was leaking water at what looked like thousands of litres a day, I wonder what kind of leak would engender a less meandering response? Niagara Falls appearing in St Mary’s Park, perhaps?
I was pretty annoyed at being given the brush-off in such an off-hand way. Even though I badgered them and it was finally fixed, United Utilities make good money from our water bills, and should provide a service which fixes major problems quickly. Water preservation is important, and I expect better from a big company than to turn up when it wants to fix a problem for its customers.
Rick
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